refund policy

💎 Refund Policy

At LumiSCULPT™, your satisfaction is our top priority.
If you’re not completely in love with your purchase, we’re here to make it right.

30-Day Money-Back Guarantee

We offer a 30-day return policy from the date your order is delivered.
To be eligible for a return:

• Your item must be unused and in its original packaging.

• You must provide proof of purchase (order number or confirmation email).

Once your return is received and inspected, we’ll notify you by email and issue your refund to the original payment method within 5–10 business days.

Damaged or Faulty Items

If your product arrives damaged or defective, please contact us within 7 days of delivery with a photo or video of the issue, and we’ll send a replacement or issue a full refund — no hassle.

Non-Returnable Items

Due to hygiene reasons, used items cannot be returned unless they are defective or damaged upon arrival.

How to Start a Return

To start a return, contact our support team at support@lumisculpt.co with your order number and reason for return.
Our team will guide you through the simple return process.

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✨ LumiSCULPT™ — Confidence You Can Feel.